1. How long is delivery?
We offer Dedicated Logistics Services shipping worldwide, with an estimated delivery time of 10-15 working days for your order to reach you.
2. Is it safe to use my credit card on your website?
Absolutely! We employ a comprehensive range of electronic and physical security measures to safeguard your personal data and credit card information from unauthorized access. Your card details are securely protected on our website.
3. What about custom taxes and duties?
In most cases, you will not incur any custom taxes or duties upon delivery of your shipment. We package all orders in small carton boxes labeled as “gift, no value for customs” to minimize the likelihood of additional charges.
4. Are these watches of high quality?
Our watches are crafted with high-quality materials and designed to endure regular wear. Rest assured, these are not low-quality imitations that break easily. We offer an exchange or refund for any defective watches.
5. What if the package is damaged or missing?
We guarantee 100% delivery. Should any issues arise, we will reship the product at no extra cost to you.
6. What is the warranty for the watches?
We provide a 12-month warranty for all watches purchased from our site. The warranty covers manufacturing defects but does not extend to normal wear and tear or damages caused by misuse.
7. Why are support responses delayed at times?
Due to the high volume of inquiries, our team aims to respond to all emails within 24 hours during weekdays. For quick answers, refer to our FAQ section.
8. What should I do upon receiving the watch?
Upon receiving your watch, wind it by turning the crown clockwise about 15-20 times to initiate the movement.
9. What do terms like Automatic, Quartz, and Sweeping Second hand mean?
Automatic watches self-wind, Quartz watches run on batteries, and a Sweeping Second hand moves smoothly instead of ticking.
10. How do I set the time?
To set the time on an automatic watch, gently pull out the button and adjust the time by turning it anti-clockwise. Push the button back in to secure the time setting.
11. Why does my automatic movement replica lose time?
Ensure to wind your automatic watch before wearing it for optimal performance. The watch will self-wind when worn regularly.
12. What payment methods do you accept?
We accept paypal wise zelle as a payment method. Contact us for alternative payment options.